“We want to change the way people experience health care so that it is simpler, better, and lower cost,” Gawande said in a statement on Wednesday. “We’ll start small, learn from the experience of patients, and continue to expand to meet their needs.”
Prior to the big reveal, many industry insiders referred to the venture as “ABC” or “ABJ.” The company said the name choice of “Haven” lines up with its mission to be a “partner” to care providers and to focus on the health-care needs of the 1.2 million Amazon, Berkshire Hathaway and JP Morgan workers. Since his appointment, Gawande has been meeting with employees at these three companies to understand their health-care experiences.
In addition to its new brand, the company also unveiled a website with more details about the venture, including a number of areas of focus. These include: Improving the process of navigating the complex health-care system, and accessing affordable treatments and prescription drugs.
Haven also said on its website that it’s interested in working with clinicians and insurance companies to improve the overall health-care system, suggesting the venture wants to work with existing players such as insurers, providers and pharmacy benefit managers rather than uprooting them.
The website also includes a letter where Gawande describes Haven’s role as being “an advocate for the patient and an ally to anyone — clinicians, industry leaders, innovators, policymakers, and others — who makes patient care and costs better.”
That follows a statement from Haven Chief Operating Officer Jack Stoddard, who recently said the group wants to make health care easier to understand, less expensive and ideally produce better outcomes for employees, according to court testimony in a hiring dispute between the new venture and a unit of insurer UnitedHealth Group.
And at a dinner during JP Morgan’s annual health-care conference in January, Dimon told a room of industry leaders that he and his partners “are not happy with health-care costs and want to help,” according to two people with knowledge of the event who asked not to be named because it was private.